Hours: Weekdays 8 a.m. - 5 p.m
Billing and other Inquiries for Solid Waste, Wastewater and Water Services (including initiating and discontinuing utility services)
Online:
- Utilities Call Center Online Services
(start service, stop service, bill questions (including on-line payment issues, etc.) - Solid Waste Online Services
(missed trash/recycling pickup, special pick up request, new trash/recycling containers, etc.) - Wastewater Online Services
(sewer blockage/odor complaints, etc.) - Water Online Services
(water pressure concerns, water quality questions, reclaimed water, water use restrictions, free customer conservation devices, etc.)
Request a payment extension or request a payment plan online at utilities.tampagov.net or contact our Utilities Call Center at (813) 274-8811, weekdays between 8 a.m. and 5 p.m., to avoid an interruption of service for non-payment.