Need help paying your bill?
We are committed to helping our customers get back on track.
- Need more time to get current? We can set up flexible payment arrangements. Submit a request for a payment extension or monthly payment plan by:
- Contacting the Utilities Call Center at (813) 274-8811.
- Logging into your account at the Customer Service Portal.
- Received a final notice? To avoid service interruption, contact the Utilities Call Center at (813) 274-8811 to confirm that we have the correct billing information for your account or to make payment arrangements.