City of Tampa Parking Division / Mobility Department
Monthly Parking Rules & Regulations
Office Address: 107 N. Franklin Street, Tampa, FL 33602 (Fort Brooke Garage, floor 1)
Office Hours: Monday – Friday: 8:00 a.m. to 5:00 p.m.
Office Phone: 813.274.8179 / Website: https://www.tampa.gov/parking
RESPONSIBILITY FOR DAMAGE, THEFT, OR INJURY:
The City of Tampa is not responsible for damage to or theft of a vehicle, or the contents of the vehicle. The City of Tampa will not be responsible for any personal injury occurring at City-operated parking facilities. All City of Tampa Parking Division Policies and Procedures are subject to change. Visit the Parking Division website at https://www.tampa.gov/parking for a current copy.
Use of the permit shall be solely restricted to the applicant-approved, access-card customer. Any attempt to resell or transfer the use of the garage access card to a third party is strictly prohibited. Any such case of fraudulent activity will result in termination of access card privileges and the space sold to the next waitlist customer.
LICENSE PLATE NUMBER(S) REQUIRED TO BE LINKED TO PERMIT AT ALL TIMES:
The permit holder must ensure the vehicle tag # is linked to the permit through online account management, as the license plate number is the permit credential (surface lots/frictionless garages: primary; access-card garages: secondary). Please be advised Florida does not recognize the letter “O” (always entered as a zero “0”). Be sure to select correct STATE as well when entering the tag # online. Tag # entry must be exact, no spaces or dashes. Failure to have the correct license plate # linked to the permit will result in a parking citation. A monthly parker must have all outstanding balances
paid to retain the permit, including any citations or other fees. If a restricted monthly permit holder is parked beyond the restricted hours, they are subject to a possible citation (surface lots/frictionless garage), or daily/lost ticket fees to exit (access-card garages), and must pay the hourly rate for time before or after.
POE GARAGE, CENTRO YBOR GARAGE & WHITING GARAGE: No access card required. Gate arm auto-opens upon entrance/exit. Vehicle tag # is the permit credential. Only 1 vehicle per permit allowed in the garage at any one time. "Frictionless" facility.
ACCESS CARD FEE ($10 Non-refundable fee):
(Applies to: Fort Brooke, Pam Iorio, Twiggs, and Palm Ave Garages)
1. Approach the gate slowly, hold the access card up to the access-card reader- do not have other cards near it such as a door access card.
2. Hold the access card up within 2 – 3 inches of the access-card reader- do not wave or swipe- hold steady and hear the “beep”- be patient (up to 30 seconds) for the gate arm to raise.
3. Do not wave your hand by the daily ticket machine- it has a motion sensor, which will trigger a daily ticket to spit out. Once that happens, the access card will not work.
4. Always press the call button for assistance if you encounter issues trying to enter/exit using an access card or call Security at 813.274.8523 while in the parking lane.
5. Do not tailgate vehicles in front of you.
6. The access card MUST stay in sequence, for each entrance there must be a corresponding exit from same vehicle.
MONTHLY PATRONS WITHOUT ACCESS CARDS MUST PAY THE HOURLY PARKING RATE:
If an access-card customer temporarily misplaces or forgets his/her access card for any reason, he/she will be required to pay the hourly visitor rate for that facility. Under no circumstances will an access-card customer be granted access without the use of his/her access card.
LOST/DAMAGED/STOLEN CARDS:
$10.00 replacement charge for lost, damaged, or stolen card. For same-day replacement, daily validation will be provided at the Fort Brooke Garage. Photo ID required.
SPACE AVAILABILITY:
The Parking Division policy states that monthly parking spaces will be leased on a monthly, auto-renewed basis. Spaces are sold on a first-come, first-served basis. The City reserves the right to recall spaces with a 30 days’ notice.
PAYMENT DUE DATE:
Payments are due on the 1st of the month, regardless of if the 1st is on a weekend or a City holiday. Payments not received by the 1st of the month will be subject to immediate cancellation of parking privileges and a $5.00 late fee will be assessed. Payments received via US Mail must be received in-office by the 1st of the month, regardless of postal delivery delays. Payment-reminder notifications are a courtesy. The permit holder will be required to pay the hourly parking fee for each day parked unpaid, until the monthly payment and late fee have been received. On the 6th day of non-payment, the permit will be permanently deactivated, and the space will be sold to the next customer on the waitlist. One-time courtesy reinstatements will be reviewed by the supervisor on a case-by-case basis. Future gaps in payment will result in permanent loss of space and the customer will need to go back on the waitlist.
METHOD OF PAYMENT:
Payment of monthly parking fees may be made by use of the following options:
1. Auto-debit payment option with any major credit/debit card, which occurs on the 28th each month.
2. On-line, 24/7 access, via use of credit/debit card at https://www.tampa.gov/parking.
3. Mail in- check, cashier’s check, or money order.
4. In person at the Parking Division Administrative Office located at 107 North Franklin Street, floor 1 of the Fort Brooke Garage. Office hours are 8:00 a.m. - 5:00 p.m., Monday through Friday. Individual customers paying by check must present a driver’s license to process payment.
5. After-hours by way of the Parking Division Administrative Office drop box, located on the exterior, to the right of the administrative office entrance doors (check/money order/cashier’s check payments only – no cash accepted).
CANCELLATION POLICY:
Customers may cancel his/her active permit at any time through their parker portal. Cancellations are final and the cancellation date will be the last day of the month. Permits will not be reinstated, if the facility has a waitlist, the customer will need to place themselves back on the waitlist if they wish to procure parking at a future date. The City reserves the right to terminate this parking agreement with a 30 days’ notice.
DIRECTIONS TO MANAGE PARKING MONTHLY PARKING ACCOUNT ONLINE:
1. Go to: https://www.tampa.gov/parking.
2. Click “Manage Account” icon.
VEHICLE STORAGE NOT ALLOWED:
Per Chapter 15 Parking Code: Sec. 15-41. - Parking in city lots, garages, public streets, and other property: It is unlawful for the operator of a vehicle to stop, park or leave standing a vehicle on a city owned or operated parking lot, garage, public street or other property, using pay stations, other electronic devices, mechanical equipment, meters or gates for revenue control, for a period longer than twenty-four (24) hours without first making arrangements in advance with the Parking Division.