Hurricane Information

Disaster Contractors Network facilitates connections between Florida property owners and building professionals, ensuring effortless access to storm-related goods and services. Recognizing the urgency of the situation, DCN acts as the ultimate intermediary between homeowners, contractors, suppliers, associations, and vital information. Please find a comprehensive directory of skilled contractors specializing in various services such as air conditioning, plumbing, roofing, and flooring.

City of Tampa Hurricanes Helene and Milton Permit and Construction Memorandum: Mayor’s Emergency Management Powers

Waiver of Certain Permit Application and Inspection Fees & Certain Provision in Floodplain Management Ordinance

Regular Solid Waste Collection and Storm Debris Collection

See all Solid Waste updates at tampa.gov/solid-waste.

VEGETATIVE DEBRIS DROP-OFF SITES

Applying for FEMA

FEMA assistance now available to City of Tampa residents who experienced damages/losses due to Hurricane Helene and Hurricane Milton - financial help for temporary lodging, basic home repairs and other disaster-caused expenses. Apply online at DisasterAssistance.gov, the FEMA app, or 1-800-621-3362. If you use a relay service, such as video relay service (VRS), captioned telephone service or others, give FEMA the number for that service.

FEMA Online Application Help

Required Information for Online FEMA Applications: 

• Address of your damaged home or apartment
• Names of people living in your household
• Description of your disaster damages
• Insurance information
• Social Security Number
• Telephone number where you can be reached or a message can be left
• Bank account information
• Email address

Please note that no FEMA representatives will be onsite at Copeland Park. The City of Tampa is solely providing computer access and general assistance. FEMA alone will determine eligibility and make decisions regarding assistance.

FEMA Inspecting Homes After Hurricane Helene & Milton

After Floridians apply for FEMA assistance following Hurricane Helene & Hurricane Milton, a home inspection may be necessary to help determine whether the home is safe, sanitary and livable. Inspectors do not make decisions regarding eligibility for assistance. Information gathered during the inspection is part of several criteria used by FEMA to determine if applicants are eligible for federal assistance. Inspectors will make an appointment with the applicant before coming. They will already have the applicant’s FEMA application number. They carry photo identification. For security reasons, federal identification may not be photographed or recorded. Inspectors will never ask for, or accept, money. Their service is free.

Be Alert to Fraud After Hurricane Helene & Milton
FEMA personnel working in areas impacted by Hurricane Helene & Hurricane Milton carry official photo identification. FEMA representatives never charge applicants for disaster assistance, inspections or help in filling out applications. Don't believe anyone who promises a disaster grant in return for payment. Don't give your banking information to a person claiming to be a FEMA housing inspector. FEMA inspectors are never authorized to collect your personal financial information. If you believe you are the victim of a scam, report it immediately to your local police or sheriff's department or contact Florida’s Office of the Attorney General by calling 866-9-NO-SCAM (866-966-7226) or visit myfloridalegal.com. To file a fraud complaint, go online to Scam Report (myfloridalegal.com). 

FEMA's 50% Rule

Before you perform repairs to your flood-damaged home, please note that if your property is located in a flood hazard area (Flood Zone AE, Coastal A, and VE)*, you may be required (by FEMA and State of Florida requirements incorporated and applied by the City of Tampa) to rebuild to Florida Building Code flood-resistant construction standards. This determination/requirement is based on whether the required improvements/repairs are deemed a “substantial improvement” or “repairs of substantial damage,” which generally means that the improvements/repairs exceed 50% of the structure’s depreciated value pre-flood damage as listed on the Hillsborough County Property Appraiser’s listing for your property.

For answers to questions about whether your improvements/repairs are “substantial”, please contact the City’s Construction Services Division at: 813-274-3100, Option 1.

To learn more about your property’s location and relevant flood information please visit https://tampafl.withforerunner.com/properties

PLEASE NOTE: You should also contact your insurance carrier(s) and mortgage lender before making improvements/repairs, as they may have other applicable requirements.

Beware of Contractor Scams

After a disaster, qualified contractors are usually in high demand. Scammers or unqualified out-of-state workers may take advantage of Floridians in need of expert service.

If you have been approached to have work done on or at your home, you can check if that individual is licensed through the Department of Business and Professional Regulation (DBPR) or by going to myfloridalicense.com.

If property is damaged from the storm, the Florida Attorney General’s Office offers these tips when hiring a contractor:

• Insurance evaluation - Ensure repair work will be covered under your insurance policy. Have an insurance company evaluate damage before arranging repairs.
• Estimates – Obtain at least three written, itemized estimates on bids or repairs
• Bogus offers - Watch out for unsolicited offers or contractors claiming to perform repairs at a discount with leftover supplies from another job
• Do your research – To check on a company’s reputation, look for references online or ask a friend. Also check to see if a company is properly licensed, insured, and if there are any consumer complaints filed against a licensed contractor at Florida Department of Business & Professional Regulation or by calling the Florida Attorney General’s Office at (866) 9NO-SCAM.
• Bonded - Make sure a contractor is bonded and verified with a bonding agency
  Read the fine print – Although it may be daunting, read the entire contract before signing to ensure it includes the required buyer’s right to cancel language. Understand penalties that may be imposed for cancellation.
• Liens - Insist on releases of any liens that could be placed on the property from all subcontractors prior to making final payments. Homeowners may unknowingly have liens placed against their properties by suppliers or subcontractors who have not been paid by the contractor. If the contractor fails to pay them, the liens will remain on the title.
• Deposits and final payment - Never pay the full amount of a repair expense upfront and be wary before providing large deposits. Do not sign a certificate of completion or make final payment until satisfied with the work performed.

Safety Tips for After a Flood

• Return home only when officials have declared the area safe. Use caution before entering your home: look outside for loose power lines, damaged gas lines, foundation cracks and other damage.
• If power lines are down outside your home, do not step in puddles or standing water. Report them to the power company.
• If you smell natural or propane gas or hear a hissing noise, leave immediately and call the fire department.
• Cleaning products, paint, batteries and fuel containers have the potential to be hazardous. Please check with local authorities for assistance with disposal.
• Keep an eye out for animals such as snakes, possums and raccoons that may have moved into your evacuated home, as they often look for relief from floodwaters.
• If you drive an electric vehicle and there are floodwaters around your home, do not drive through it. If water gets into the battery, it could potentially cause a fire.

Dealing with Damage in your home

• As soon as it's safe to return home, contact your insurance agent or company to file a claim. Photograph and list all damaged items including their age and value.
• Insurance adjusters will need evidence of damage to prepare an estimate, so take photos of water in your house, including structural, personal property and floodwater levels. You can also record serial numbers of large appliances and collect receipts for damaged items.

Prepare a Proof of Loss

• Your insurance adjuster will help you prepare a Proof of Loss, which is a sworn statement of the amount you're claiming. You'll need to file this with your insurance company within 60 days of the flood.
• You can take measures to mitigate further damage, such as tarping, but don't repair damage before your adjuster visits.

Resident Damage Self Report Form

Residents can self-report damages to help prioritize the City of Tampa's damage assessment operations using the Resident Damage Self Reporting Form. If it is an emergency situation residents should always call 9-1-1, but for other non-life-threatening damages, residents can enter the information in the form. Go to tampa.gov/SelfReport to access the form.

Florida Small Business Emergency Bridge Loan Program 

The Florida Small Business Emergency Bridge Loan Program is now open! Loans up to $50,000 are now available to businesses across Hillsborough County that were impacted by Hurricane Helene. The Emergency Bridge Loan program provides short-term, zero-interest working capital loans that are intended to bridge the gap between the time a disaster impacts a business and when a business has secured longer-term recovery funding, such as federally or commercially available loans, insurance claims, or other resources. Visit floridacommerce.my.site.com/RebuildFloridaBusinessLoanFund to learn more about the program, view the lending guidelines, and required documentation, and complete an application by the Nov. 24, 2024, deadline. More information is available by calling (833) 832-4494 Monday through Friday from 8 a.m. to 5 p.m. 

U.S. Small Business Administration Disaster Loans

U.S. Small Business Administration disaster loans are available for homeowners, renters, nonprofits, and businesses of all sizes affected by Hurricane Helene. There are three types:

• Home Disaster Loans: Loans to homeowners or renters to repair or replace disaster-damaged real estate and personal property, including automobiles.
• Business Physical Disaster Loans: Loans to businesses to repair or replace disaster-damaged property owned by the business, including real estate, inventories, supplies, machinery and equipment. Businesses of any size are eligible. Private, non-profit organizations such as charities, churches, private universities, etc., are also eligible.
• Economic Injury Disaster Loans (EIDL): Working capital loans to help small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, non-profit organizations of all sizes meet their ordinary and necessary financial obligations that cannot be met as a direct result of the disaster. These loans are intended to assist through the disaster recovery period.

Community Partners

The City of Tampa recommends the following community organizations that are providing resources to those in need:

• Salvation Army
• American Red Cross
• Metropolitan Ministries
• United Way Suncoast 
• Feeding Tampa Bay
• Bay Area Legal Services
• Samaritan's Purse

Food Resources

Feeding Tampa Bay is operational and distributing food from their Causeway Center. Stay tuned to their Facebook Page for details and additional pop-up sites.

Florida's Price Gouging Hotline

Attorney General Ashley Moody has activated Florida’s Price Gouging Hotline. Anyone who suspects price gouging can report it at MyFloridaLegal.com or calling 1(866) 9NO-SCAM.