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Hurricane Information

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Frequently Asked Questions Regarding Substantial Damage

View a list of FAQs Regarding Substantial Damage 

Learn more about Substantial Damage Letters

Disaster Contractors Network facilitates connections between Florida property owners and building professionals, ensuring effortless access to storm-related goods and services. Recognizing the urgency of the situation, DCN acts as the ultimate intermediary between homeowners, contractors, suppliers, associations, and vital information. Please find a comprehensive directory of skilled contractors specializing in various services such as air conditioning, plumbing, roofing, and flooring.

City of Tampa Hurricanes Helene and Milton Permit and Construction Memorandum: Mayor’s Emergency Management Powers

Waiver of Certain Permit Application and Inspection Fees & Certain Provision in Floodplain Management Ordinance

FEMA's 50% Rule

SUBSTANTIAL IMPROVEMENT/REPAIR
(FEMA's 50% Rule)
Before repairing your flood-damaged home, check if your property is
in a flood hazard area, as you may need to meet flood-resistant construction standards.
For more information:
Construction Services Division: 813-274-3100, Option 1 Flood Zone Information: tampafl.withforerunner.com/properties

Before you perform repairs to your flood-damaged home, please note that if your property is located in a flood hazard area (Flood Zone AE, Coastal A, and VE)*, you may be required (by FEMA and State of Florida requirements incorporated and applied by the City of Tampa) to rebuild to Florida Building Code flood-resistant construction standards. This determination/requirement is based on whether the required improvements/repairs are deemed a “substantial improvement” or “repairs of substantial damage,” which generally means that the improvements/repairs exceed 50% of the structure’s depreciated value pre-flood damage as listed on the Hillsborough County Property Appraiser’s listing for your property.

View Hillsborough County 50% Improvement Calculator

For answers to questions about whether your improvements/repairs are “substantial”, please contact the City’s Construction Services Division at: 813-274-3100, Option 1.

To learn more about your property’s location and relevant flood information please visit https://tampafl.withforerunner.com/properties

PLEASE NOTE: You should also contact your insurance carrier(s) and mortgage lender before making improvements/repairs, as they may have other applicable requirements.

Beware of Contractor Scams

After a disaster, qualified contractors are usually in high demand. Scammers or unqualified out-of-state workers may take advantage of Floridians in need of expert service.

If you have been approached to have work done on or at your home, you can check if that individual is licensed through the Department of Business and Professional Regulation (DBPR) or by going to myfloridalicense.com.

If property is damaged from the storm, the Florida Attorney General’s Office offers these tips when hiring a contractor:

  • Insurance evaluation - Ensure repair work will be covered under your insurance policy. Have an insurance company evaluate damage before arranging repairs.
  • Estimates – Obtain at least three written, itemized estimates on bids or repairs
  • Bogus offers - Watch out for unsolicited offers or contractors claiming to perform repairs at a discount with leftover supplies from another job
  • Do your research – To check on a company’s reputation, look for references online or ask a friend. Also check to see if a company is properly licensed, insured, and if there are any consumer complaints filed against a licensed contractor at Florida Department of Business & Professional Regulation or by calling the Florida Attorney General’s Office at (866) 9NO-SCAM.
  • Bonded - Make sure a contractor is bonded and verified with a bonding agency
    Read the fine print – Although it may be daunting, read the entire contract before signing to ensure it includes the required buyer’s right to cancel language. Understand penalties that may be imposed for cancellation.
  • Liens - Insist on releases of any liens that could be placed on the property from all subcontractors prior to making final payments. Homeowners may unknowingly have liens placed against their properties by suppliers or subcontractors who have not been paid by the contractor. If the contractor fails to pay them, the liens will remain on the title.
  • Deposits and final payment - Never pay the full amount of a repair expense upfront and be wary before providing large deposits. Do not sign a certificate of completion or make final payment until satisfied with the work performed.

Safety Tips for After a Flood

  • Return home only when officials have declared the area safe. Use caution before entering your home: look outside for loose power lines, damaged gas lines, foundation cracks and other damage.
  • If power lines are down outside your home, do not step in puddles or standing water. Report them to the power company.
  • If you smell natural or propane gas or hear a hissing noise, leave immediately and call the fire department.
  • Cleaning products, paint, batteries and fuel containers have the potential to be hazardous. Please check with local authorities for assistance with disposal.
  • Keep an eye out for animals such as snakes, possums and raccoons that may have moved into your evacuated home, as they often look for relief from floodwaters.
  • If you drive an electric vehicle and there are floodwaters around your home, do not drive through it. If water gets into the battery, it could potentially cause a fire.

Dealing with Damage in your home

  • As soon as it's safe to return home, contact your insurance agent or company to file a claim. Photograph and list all damaged items including their age and value.
  • Insurance adjusters will need evidence of damage to prepare an estimate, so take photos of water in your house, including structural, personal property and floodwater levels. You can also record serial numbers of large appliances and collect receipts for damaged items.

Prepare a Proof of Loss

  • Your insurance adjuster will help you prepare a Proof of Loss, which is a sworn statement of the amount you're claiming. You'll need to file this with your insurance company within 60 days of the flood.
  • You can take measures to mitigate further damage, such as tarping, but don't repair damage before your adjuster visits.

Sandbag Reuse Guidance

If sandbags did NOT come in contact with floodwaters, sandbags can be reused for future preparedness. Rained on sandbags can sun-dried and stored in a dry location until time to reuse. Clean sand can also be spread in gardens or on lawns, and empty bags can be stored or disposed of.

If sandbags have come in contact with floodwaters, sandbags should not be reused due to potential contamination. To dispose of sandbags, residents should bring them to the City of Tampa McKay Bay Scale House (114 S 34th Street). Residents should NOT place sand bags in any City-issued solid waste container.

Sandbag Disposal Guidance. Do not reuse a sandbag if it has come into contact with floodwaters.

Executive Orders:

What Are The Hurricane Hazards?

STORM SURGE - A hurricane can produce destructive storm surge, which is water that is pushed toward the shore by the force of the winds. This advancing surge combines with the normal tides to inundate normally dry land in feet of water. The stronger the storm, the higher the storm surge.

INLAND FLOODING - In the last 30 years, inland flooding has been responsible for more than half the deaths associated with tropical cyclones in the United States.

HIGH WINDS - Hurricane-force winds can destroy poorly constructed buildings and mobile homes. Debris such as signs, roofing material, and small items left outside become flying missiles in hurricanes.

TORNADOES - Hurricanes can produce tornadoes that add to the storm's destructive power. Tornadoes are most likely to occur in the right-front quadrant of the hurricane.

  • Stay informed with Alert Tampa
  • Follow @AlertTampa on Twitter
  • Text TAMPAREADY to 888-777
  • Text TAMPALISTA to 888-777 for alerts in Spanish
  • Register at Tampagov.net/AlertTampa for voicemails and emails
  • Have a plan, make a kit, stay informed.
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Text TAMPAREADY to 888-777

How Do I Prepare?

Emergency Contact Information

Report fallen trees, traffic light outages, street flooding, and storm debris in the right-of-way:

  • Call (813) 274-3101
  • Open 8am-5pm

Report electric power outage, downed power lines, or other safety concerns to TECO:

Report price gouging in the State of Florida:

  • (866) 966-7226

Wastewater Emergency Repair / Sewer Backup

  • (813) 247-3451

Water Department Emergency Services (24 hours)

  • (813) 274-7400

Tree Hotline/Emergency

  • Illegal Tree Removal (24 hours): (813) 258-8733
  • Fallen Tree on city streets/sidewalks (business hours 8:00 AM to 5:00 PM): (813) 274-5744
  • Fallen Tree on city streets/sidewalks (after hours 5:00 PM to Midnight): (813) 931-2168
  • Fallen Tree on city streets/sidewalks (after hours Midnight to 8:000 AM): (813) 274-3101

 

Things to Know

Generator Safety Information

  • Keep portable generators outside, away from windows, and as far away as possible from your home. Carbon Monoxide poisoning can occur when a generator is not working or vented properly.
  • Never use a generator in an attached garage, even with the door open
  • Don't use generators in a wet area. This can cause shock or electrocution.
  • Connect appliances to generators with grounded, heavy-duty extension cords.
  • Turn off your generator and let it cool before refueling. Never refuel a running generator.
  • See more generator safety tips

    Food Safety During a Power Outage

    Planning for a Possible Power Outage

    • If your freezer isn’t full, help keep your items cold longer by grouping items together, freezing containers of water, gel packs, and refrigerated items you don’t need immediately
    • Place appliance thermometers in your refrigerator and freezer

    During a Power Outage

    • Keep refrigerator and freezer doors closed to maintain cold temperature
    • A full freezer can keep its temperature for up to 48 hours, 24 hours if half full
    • A fridge will keep food safe for up to 4 hours

    Once Power is Restored

    • Throw out any perishable foods that have been exposed to temperatures above 40°F for more than two hours, or has an unusual odor, color, or texture.

    Staying safe on the roadways after a storm

    • Check your vehicle for any damage prior to driving it
    • Do not drive through flooded streets
      • Six inches of water will reach the bottom of most passenger cars causing loss of control and possible stalling
    • Avoid downed power lines
    • Assume all wires are live
    • If a traffic light is out, treat it as a four-way stop
    • Watch for fallen trees and debris in the roadway
      • Report obstructions in the roadway at (813) 274-3101 from 8am-5pm

    Prepare Your Home for a Possible Power Outage

    • Have flashlights and extra batteries on hand
    • Avoid using candles to prevent accidental fires
    • Charge mobile devices and portable battery packs
    • Fill up your vehicle’s gas tank
    • Use a surge protector or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices.
    Power Outages
    Hurricane Information

    Report Power Outages

    Report electric power outage, downed power line, or other safety concerns to TECO:

    NEVER run a generator inside a home or garage. If using a generator, place it outside away from any windows. Review these Generator Safety Tips.

    Storm Damage
    Hurricane Information

    Report Storm Damage

    Report fallen trees, traffic light outages, street flooding, and storm debris in the right-of-way:

    • Call (813) 274-3101
    • Open 8am-5pm

    NEVER drive through flooded water. Just 6" of water will reach the bottom of most passenger cars causing loss of control and possible stalling. See reported street flooding in real time.