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Emergency Call Center Now Open


This information is 3 months old and may no longer be accurate.

In preparation for Hurricane Helene, the City of Tampa will begin a partial activation of the Emergency Operations Center this evening.

With the impact of Helene expected to be felt in the Tampa Bay area early Thursday morning, the EOC will enter a full activation at 7:00 A.M., Thursday, September 26, 2024. Essential personnel will be working from the EOC through the duration of the storm and post-storm recovery.

The City of Tampa’s storm-related emergency hotline is now open. Residents with storm-related questions or concerns can call 1-833-TPA-INFO (872-4636).

The call center will remain open until 8:00 P.M.

As of Wednesday morning, September 25, 2024, Mayor Jane Castor declared a State of Emergency for the City of Tampa. View the executive order here.

To stay informed through the storm, sign up for storm-related alerts at Tampagov.net/AlertTampa or text TAMPAREADY to 888-777 (for Spanish alerts, text TAMPALISTA to 888-777).

Follow @CityofTampa on social media for updates.

Do not forget to save important emergency contact numbers for city and utility services.

For additional preparedness tips, visit tampa.gov/hurricane.